Insurance Frontends

Our integrated online payment solution gives policyholders a secure, user-friendly way to manage premiums and liabilities instantly. Supporting multiple payment options, it ensures smooth transactions, improves completion rates, and simplifies financial interactions for your clients.

Give policyholders full control over their insurance portfolio with instant, transparent access to detailed policy overviews — from coverages and terms to discounts, savings, surrender values, and beneficiary details. Beyond viewing, the platform enables seamless self-service policy updates, ensuring information stays current and accurate. The result: higher customer satisfaction, reduced administrative workload, and greater operational efficiency.

Our Customer Portal transforms the claims experience by putting policyholders in control. With intuitive online claim submission, clients can file claims step by step, while the integrated Claim Tracker provides real-time updates from assessment to settlement. A secure document-handling feature enables easy upload and download of all claim-related documents, ensuring transparency and reducing administrative effort for both customers and insurers.

We provide robust tools for end-to-end campaign management, enabling agents to plan, execute, and monitor targeted marketing and sales initiatives from a single hub. To complement this, the platform delivers embedded product training and extensive documentation, ensuring your team always has up-to-date knowledge to confidently present offerings and deliver superior client advice. With our optional AI-powered chatbot, agents can easily find answers to even their most complex questions.

The platform supports sales professionals with intelligent cross-sell / upsell recommendations to maximize revenue. Furthermore, it provides comprehensive sales statistics, KPIs, and performance tracking, including detailed commission statements, ensuring the transparency and oversight necessary for continuous, data-driven decision-making.

No additional hardware (such as a card reader) is required, making it a more affordable alternative. Agents can accept payments anywhere with a smartphone, making it ideal for serving customers on the go. Our Agent Platform is able to integrate the Tap to Phone solutions in EU. This feature enables fast, contactless transactions, reducing payment processing time so insurance companies can serve more customers efficiently.

Dedicated management views offers real-time visibility into team performance, sales pipelines, and client activity across all channels. Managers can track KPIs, monitor progress against targets, and drill down into individual or branch-level results. With built-in dashboards and reporting, leadership gains the insights needed to coach teams effectively, allocate resources wisely, and drive consistent growth.

Our intuitive digital platform empowers your agents and customer service representatives with complete control over policy management, enabling efficient and accurate client interactions. Your teams gain instant, transparent access to detailed policy overviews, including comprehensive information on coverages, terms, clauses, discounts, savings, annual amounts, surrender amounts, and beneficiary handling.Beyond viewing, the platform facilitates seamless policy modifications directly within the system. Your representatives can effortlessly execute diverse changes on behalf of clients, such as investment modifications (including buybacks, additional premiums, and portfolio rebalancing), premium adjustments, and updates to payment modes or frequencies. Furthermore, agents can easily manage and update customer data (name, address, email, phone), ensuring all client information is current and accurate. This robust functionality streamlines service processes, enhances interaction quality, and optimizes operational efficiency for your entire workforce.

Optimize your entire claims workflow with our advanced Claim Management solution, designed for maximum efficiency and transparency. This powerful system provides a centralized hub for comprehensive claims overview, giving your team immediate insight into the status and details of every ongoing case. Crucially, our development facilitates seamless document deficiency handling, allowing for swift identification and proactive request of missing paperwork, significantly accelerating the claims process. Furthermore, the integrated Claim Tracker not only monitors the progress of each claim in real-time but also offers robust intervention capabilities, empowering adjusters to take timely action, manage exceptions, and guide the claim to a swift and fair resolution. This results in reduced processing times, enhanced control, and superior claimant satisfaction.

Personalized Payment Links: Streamlining Collections & Enhancing Customer Service Empower your customer service teams with a highly effective tool for managing premium collections and optimizing payment interventions. Our solution enables your client-facing representatives to generate and instantly dispatch personalized payment links directly to policyholders via email or SMS. This intuitive feature significantly simplifies the payment process for your clients, ensuring timely settlement of due premiums. Furthermore, it empowers your service teams to proactively manage payment reminders and follow-ups within the intervention process, reducing manual effort, accelerating collections, and ultimately enhancing both operational efficiency and customer satisfaction.

Efficient Policy Management & Upselling Our Platform strengthens both sales and service by equipping bank agents with powerful tools for policy management. Through advanced search, agents can instantly locate and review existing contracts with full access to policy details and client history. The platform also enables seamless upgrades and modifications, allowing agents to guide clients through product enhancements or alternative coverage options directly within the system. This not only streamlines the customer service experience but also creates valuable upselling opportunities — maximizing policy value and fostering stronger client relationships through proactive, personalized advice.

Our solution streamlines bancassurance operations by delivering the critical data needed for flawless system synchronization. It can automatically generate input files for multiple banking platforms — or integrate directly with legacy systems to enable automated premium collection and financial postings. By ensuring the timely and precise transfer of policy and payment data, the solution reduces manual effort, minimizes errors, and boosts the efficiency of inter-system financial operations. This reliable data flow keeps banking and insurance systems perfectly aligned, ensuring smooth premium collection and reconciliation.

Enhance your bank’s digital offering by giving customers direct, intuitive access to their insurance products and services. Our specialized Bancassurance Client Modules integrate seamlessly into your existing online banking platform, creating a consistent and unified digital experience. As a white-label solution, they let customers view policies, check coverage details, pay premiums, and initiate claims — all within the familiar bank environment. By consolidating financial and insurance services into one hub, your bank can deepen relationships, boost engagement, and drive more value from your bancassurance portfolio.

Omni-Channel Claim Tracker – Real-Time Transparency for All Gain complete clarity and control over every claim with our intuitive omni-channel Claim Tracker. Providing real-time updates and status insights, it gives policyholders, agents, and internal teams instant visibility into claim progress — from first notice to final settlement, across their preferred digital channels. The tracker centralizes information, simplifies complex processes, and fosters proactive engagement. Missing documents are identified instantly, ensuring quick resolution for all relevant parties. For adjusters and internal staff, it also provides powerful intervention tools, enabling timely action and direct exception handling within the tracking interface. This unified, transparent approach strengthens communication, improves efficiency, and drives higher claimant satisfaction at every touchpoint.

Comprehensive Claims Management Platform Transform claims operations with our advanced solution, delivering full control and efficiency from FNOL to final settlement. It unifies all processes, streamlines workflows, and enhances transparency at every stage. At its core is a dynamic Claim Dashboard, giving managers and adjusters a real-time view of the entire portfolio. With clear insights into volumes, processing times, settlement ratios, and resource use, teams can spot bottlenecks, allocate resources effectively, and make faster, smarter decisions. By centralizing data and providing actionable intelligence, the solution drives efficiency, reduces costs, and ensures a better experience for both teams and policyholders.